Privacy Policy

Effective Date: 30 July 2025
Last Updated: 30 July 2025

At Ask Benson, accessible from www.askbenson.co.uk, we are committed to protecting and respecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, your rights, and how we comply with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using this website, you agree to the terms of this policy.

1. Who We Are

Ask Benson is a UK-based consultancy providing advice and support across immigration, education, business, career development, and event planning services.

Contact Details:
Mr Benson Fayemi
Email: hello@askbenson.co.uk

Phone: 07552161501
Website: www.askbenson.co.uk
Location: United Kingdom

2. What Data We Collect

We may collect and process the following categories of personal data:

1. Information You Provide to Us

When you fill out forms, book appointments, submit enquiries, sign up for newsletters, or use our services, we may collect:

• Full name
• Email address
• Phone number
• Address (if required for visa or documentation)
• Date of birth
• Nationality and immigration history (if using visa services)
• Education or employment history (if using education/career services)
• Any additional details provided in a message or consultation

1. Automated Data Collection

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent
• Device type and operating system
• Referring website or source

This is done through cookies and similar technologies (see Section 7 below).

3. How We Use Your Information

We use your information for the following purposes:

• To respond to your enquiries and provide the services you request
• To personalise your experience on our site
• To schedule consultations and manage appointments
• To send you relevant information, updates, or offers (only with your consent)
• To meet our legal and regulatory obligations
• For internal data analysis and service improvement
• For fraud prevention and website security

We will only use your personal data when we have a legal basis to do so, including your consent, a contractual obligation, or our legitimate business interests.

4. Legal Bases for Processing

Under the UK GDPR, we rely on one or more of the following legal grounds to process your data:

• Consent – When you give clear permission for us to process your personal data for a specific purpose.
• Contract – When processing is necessary to deliver a service you requested.
• Legal obligation – To comply with the law (e.g., visa-related documentation or fraud checks).
• Legitimate interest – For running and improving our business, as long as it does not override your rights.

 

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your data with:

• Trusted third-party service providers (e.g., web hosting, CRM, payment processors)
• Legal or regulatory bodies (if required by law)
• Our professional advisers (e.g., accountants, lawyers)
• Government agencies or institutions (for visa or education applications, with your consent)

All third parties are required to respect the security of your personal data and process it in accordance with UK law.

6. International Transfers

While we aim to keep your data within the UK and EEA, some third-party service providers may process your data outside these regions. When this occurs:

• We ensure your data is protected under the UK’s international data transfer rules.
• We use appropriate safeguards such as Standard Contractual Clauses (SCCs) or approved frameworks.

7. Cookies and Tracking Technologies

Our website uses cookies to improve functionality, analyse usage, and deliver a tailored experience.

1. Types of Cookies We Use

• Essential Cookies: Necessary for the basic functioning of the site
• Analytical Cookies: Help us understand how visitors interact with the site
• Functionality Cookies: Remember user preferences and settings

You can control or delete cookies through your browser settings. Blocking cookies may impact site performance.

For full details, please see our Cookie Policy (coming soon).

8. Data Retention

We will only retain your personal data for as long as necessary:

• To fulfil the purposes we collected it for
• To comply with legal, accounting, or reporting requirements

Standard retention periods:

• Enquiries: up to 12 months
• Client files and documentation: up to 6 years (for legal or tax reasons)
• Email marketing lists: until you unsubscribe or withdraw consent

We securely delete or anonymise your data when it is no longer required.

9. Your Data Protection Rights

You have the right to:

• Access – Request a copy of the personal data we hold about you
• Rectification – Correct inaccurate or incomplete data
• Erasure – Request deletion of your data where legally permitted
• Restriction – Limit the processing of your data
• Data portability – Request your data in a machine-readable format
• Object – Object to processing where we rely on legitimate interests
• Withdraw consent – Where you previously consented to marketing or other uses

To exercise any of these rights, email us at: info@askbenson.co.uk. We aim to respond within one calendar month.

10. Security Measures

We take your data security seriously. Our site and services use:

• SSL encryption
• Secure login and authentication
• Limited access to data
• Firewall and anti-malware tools
• Staff awareness and confidentiality agreements

While no system is 100% secure, we follow industry best practices to protect your data.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, security, or privacy practices. We encourage you to read their privacy policies before submitting personal data.

12. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from minors without parental consent.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the new effective date. We encourage you to review this page periodically.

14. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your data, contact us at:

Email: hello@askbenson.co.uk

Phone: 07552161501
Postal Address: 47 – 49 Hylton Road, Sunderland, Tyne And Wear, United Kingdom, SR4 7AF

If you are unhappy with how we handle your data, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Thank you for trusting Ask Benson. Your privacy matters to us.